The City of Sanary-sur-Mer quickly identified the great potential represented by the reception of cruise ships and wished at the same time to differentiate itself from usual practices, to offer a high quality service and to establish protocols to ensure the constant level of its services. This is why Sanary-sur-Mer has incorporated the Cruise Friendly concept into its welcoming protocol for cruise passengers since its inception. This approach involves the Tourist Office, but also all of the partner shops, who currently number more than 70 and who continue to grow each year. The Cruise Friendly distinctive features immediately allow Cruise passengers to notice the participation of a destination in this initiative and ensure a guarantee of excellence and conviviality throughout their stopover, which explains in particular that the ships that make stopover in Sanary, return regularly and are more and more numerous. A good experience is one that we definitely want to reproduce.
Patrick Mocorréa – Director – Sanary-sur-Mer Tourist Office
« I got the Cruise friendly map before leaving for a trip to Hyères. I took the time to study it on the bus and visited some of the cratfmens I spotted on the map. I bought some nice handmade souvenirs and was kindly welcomed by the shopkeepers who gave me useful tips for my discovery of Hyères during my free time“
I visited Toulon guided by the cruise friendly map handed to me at the terminal. I was charmed by the historical center and took a coffee on the beautiful place of the Opera House from where I could admire this heritage building. I also took the opportunity to do my French shopping, Toulon being the only French call on cruise my itinerary. Apart from an obligatory shopping stop at the Galeries Lafayette, I bought some good chocolates and jewelry from local shops who even gave me little gifts!
I joined Cruise Friendly certification in 2015 and I renew every year because it brings me a much larger flow of customers, especially in the middle season. And it is very enjoyable thanks to the diversity of tourists who come from different countries, curious about our “Made in France” products.
Florence Benoît – Manager Comptoir de Mathilde in Toulon